Privacy Policy

Effective Date: 2024-09-16

Introduction

This Privacy Policy outlines how Fern & Fellow Design collects, uses, and protects the personal information of users who visit our website or interact with our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a responsible manner.

Information We Collect

We may collect the following types of personal information:

Information you provide: This includes information you voluntarily submit to us, such as your name, email address, phone number, and any other information you provide when you fill out forms, contact us, or create an account.
Information collected automatically: When you visit our website, we may automatically collect certain information about your device and your interactions with our website. This may include your IP address, browser type, operating system, referring URL, and information about your browsing behavior.

How We Use Your Information

We may use your personal information for the following purposes:

To provide you with the services you request, such as processing orders, responding to inquiries, or creating an account.
To improve our website and services, including analyzing usage patterns and user preferences.
To communicate with you, such as sending you updates, promotions, or other relevant information.
To comply with legal obligations and protect our rights.

Sharing Your Information

We may share your personal information with:

Third-party service providers: We may engage third-party service providers to help us with various aspects of our business, such as hosting our website, processing payments, or providing customer support. These service providers may have access to your personal information to perform their functions.
Legal authorities: We may be required to disclose your personal information to comply with legal obligations, such as responding to subpoenas or court orders.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our website. This information helps us improve your user experience and tailor our services to your preferences. You can adjust your browser settings to manage your cookie preferences.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes.

Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you have any questions or requests regarding your rights, please contact us using the information provided below.

If you have any questions about this Privacy Policy or our practices, please contact us at:

www.fernandfellow.com | studio@fernandfellow.com | 604-244-5777